Privacy Policy
Last updated: 26th Oct 2025
At The AthletiX, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.theathletix.com.
1. Information We Collect
We may collect the following information:
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Personal details (name, email, phone number, shipping/billing address).
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Payment information (processed securely through our payment partners such as Razorpay; we do not store card or UPI data).
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Log files (IP address, browser type, ISP, date/time stamps, referring/exit pages).
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Cookies and tracking technologies to enhance your browsing experience.
2. How We Use Your Information
We use collected information to:
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Process and fulfill your orders.
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Communicate regarding your purchase or support requests.
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Improve website functionality, design, and performance.
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Send marketing or promotional messages (only with your consent).
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Prevent fraudulent transactions and maintain security compliance.
3. Sharing of Information
We do not sell or rent customer data. We may share information only with:
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Trusted partners (payment gateways, shipping/courier providers) necessary to complete your order.
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Service providers who assist in website operations (under strict confidentiality).
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Legal authorities when required by law or to protect our rights.
4. Cookies
We use cookies to remember your preferences, analyse site traffic, and personalise your experience. You can control or delete cookies in your browser settings.
5. Data Security
We use SSL encryption and secure hosting to safeguard your data. All transactions are processed via Razorpay, which complies with PCI-DSS standards for payment security.
6. Children’s Privacy
We do not knowingly collect any information from children under 13 years of age. If you believe your child has provided us information, please contact us immediately to remove it.
7. Your Rights
You may request to:
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Access, correct, or delete your personal data.
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Withdraw marketing consent at any time.
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Contact us regarding data privacy concerns.
8. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last updated” date.
9. Contact Us
For any privacy questions, please contact:
📧 theathletix@gmail.com